Question 1

Will StopWatt work in my State?

Accepted Answer

Absolutely. StopWatt is approved and helps stabilize electricity in all 50 States (including Hawaii and Alaska)

Question 2

Will it work in my home?

Accepted Answer

Yes, it will. StopWatt in any home or business that has electricity. This includes condos, offices, bungalows, trailers. Basically any space that has electricity will benefit from having StopWatt installed.

Question 3

Is it safe to leave StopWatt plugged in?

Accepted Answer

Absolutely. StopWatt is the only power factor device that is both UL approved and RoHS compliant making it the safest power factor product on the market.

Question 4

How many units do I need?

Accepted Answer

To achieve the maximum EMF Filtering results it is recommended that you install 1 StopWatt for every 800-1200 sq.ft of space. Using more than recommended will not increase the results.

Question 5

What happens if the power goes out in our home or office?

Accepted Answer

Not to worry. You won't have to filter the entire home again if the power goes out. Keep in mind that when the power goes out, there's no new dirty EMF electricity entering the home. So as long as you have your StopWatt plugged in the entire time, it will continue filtering as soon as the power comes back on.

Question 6

Can StopWatt be used with a solar power system?

Accepted Answer

There are no safety issues. The StopWatt device is perfectly safe to be used with solar systems. Our new version was launched this year and has not been thoroughly tested on solar-powered electrical systems so we are unsure how effective StopWatt will be with solar systems. There is a chance you will not see the same results as you would with a non-solar system. Keep in mind, we have a 60-day money-back guarantee to cover you in case you are not completely happy with your order.

Question 7

Is StopWatt legal?

Accepted Answer

Yes! Now that the Residential Energy Stabilization (RES) law has been passed, Power Factor devices & EMF Filters such as StopWatt are finally legal in the USA.

Question 8

What type of results can I expect with StopWatt?

Accepted Answer

The results will vary depending on many factors including: Size of Home, Electricity Usage, Solar Usage, Location/Climate, Power Company, Age of Home and many others. We try not to make any claims or guarantees but we do ask all customers to give StopWatt a full 2 months to filter out the electric pollution between the range of 4 and 150kHz (which is the most dangerous dirty electricity carried by your electrical wiring). If, at the end of the 2 months, the results are not what you expected, simply contact us via Email and we'll be glad to take the unit(s) back for a full refund. No questions asked.

Question 9

Will StopWatt help the environment?

Accepted Answer

Yes. That's one of the wonderful benefits of using a Power Factor Correction device such as StopWatt. By making your home electricity flow more efficiently, you are using less power and conserving energy.

Question 10

Where do I place/install my StopWatt?

Accepted Answer

For one unit, we recommend you install it somewhere central. Most people usually use a location close to the electrical breaker box as it’s more convenient and out of the way. However, as long as it’s somewhat centralized you’ll be fine. For multiple units, we always recommend installing them as far away from each other as possible. Ideally, at opposite ends of the home. This will allow you to maximize the effect of the devices. Placing the devices close to the circuit breaker is ok but not required. Most people use that location simply because it's more discreet and convenient.

Question 11

Is there a warranty?

Accepted Answer

Yes, all orders come with a 1- year Standard Warranty. If for any reason your StopWatt device breaks, is damaged or stops working, simply send it back for a new one, free of charge. Please contact us at support@stopwatts.com to report a damaged or defective device.

Question 12

It says I can’t unplug the device, Why?

Accepted Answer

It’s similar to a water or air filter. StopWatt EMF Filters take time to completely filter the Dirty Electricity from your home (approximately 3-4 weeks for the average home). The moment you remove the filter the EMF dirty electricity will start to come back. So even though it is completely safe to unplug StopWatt devices, we recommend you always leave them plugged in to maximize the amount of EMF Filtering and prevent any benefits to be lost.

Question 13

How do I know if StopWatt is working?

Accepted Answer

The moment you plug in your StopWatt, the green bar will light up showing that the device is working and the dirty EMF electricity is being filtered.

Question 14

How long does it take to work?

Accepted Answer

Similar to any filter (like an air or water filter), StopWatt EMF Filters take time to completely filter the Dirty Electricity from your home. The average home will need approximately 3-4 weeks for the electricity to be stabilized, filtered and cleaned. Please keep in mind, we have a 60-Day Money-Back Guarantee. So you have full 2 months to test StopWatt and start to see the benefits. There’s absolutely no risk.

Question 15

Does StopWatt work with 220v electrical systems?

Accepted Answer

No, at this time StopWatt is only compatible with 110v, North American electrical systems. We are currently developing, and hope to launch, a 220v version in the coming 6-12 months.

Question 16

When will my order ship?

Accepted Answer

Please allow 24-48 hours for your order to ship (not including weekends or holidays). You will receive tracking information via email as soon as the order is shipped. Your order will be delivered by USPS (US Postal Service).

Question 17

How long does shipping take?

Accepted Answer

Depending on your location, Standard Shipping takes 5-7 days while Express Shipping takes 2-3 days. All customers will receive tracking information via email as soon as their order has shipped.

Question 18

Will I receive a tracking number?

Accepted Answer

Yes, you will receive a shipping confirmation email with tracking information once your order ships. Please allow up to 24 hours for your tracking # to become active.

Question 19

How will my order be delivered?

Accepted Answer

Our standard shipping method is USPS Priority Mail (5-7 Days delivery). Express orders are sent via FedEx 2-Day service or USPS Priority Mail.

Question 20

How will I check the status of my order?

Accepted Answer

You will receive an email with tracking information as soon as your order has shipped. If you have any additional questions regarding the status of your order please contact us via our support page at support@stopwatts.com

Question 21

Will I have to pay any additional customs, duties or taxes when I receive my order?

Accepted Answer

No. All StopWatt are shipped from right here in the USA. There are no additional costs or fees for any US customers.

Question 22

Can I cancel my order?

Accepted Answer

Yes. We are able to cancel your order and provide you with a full refund as long as you cancel before your order has been shipped (orders ship within 24 hrs, not including weekends or holidays). Unfortunately, we cannot cancel any orders that have already been shipped out. We will require the order to be returned to us before we can issue a refund.

Question 23

What is the Power Saving Guarantee and how does it work?

Accepted Answer

Absolutely. We stand by our product 100% and we're confident it can make a difference in every American homeowner's life. It’s simple, we call it the Power Saving Guarantee: If after 60-days of using StopWatt you haven't saved enough in electricity to cover the cost of your purchase, we'll give you a 100% Refund (including any shipping costs). No questions asked! That's how confident we are that StopWatt is the best power management device in the world.

Question 24

When does the Money Back Guarantee period begin?

Accepted Answer

The 60-days start the day your order is delivered.

Question 25

How do I return my order for a Refund?

Accepted Answer

All refund requests must be done via email. Please contact us at support@stopwatts.com to request a refund and receive your return instructions.

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